1. Purpose
This Service Agreement applies between the renter and owner for each confirmed booking on Re Rent It. By completing payment or accepting a booking, both parties agree to these rental terms in addition to listing-specific details shown at checkout.
2. Owner obligations
- Provide the item as described in the listing, in clean and working condition unless otherwise disclosed.
- Make the item available for pickup or delivery as agreed in the booking conversation.
- Respond to booking requests within the platform timeframe.
- Declare an accurate replacement value and any material defects or usage restrictions.
3. Renter obligations
- Use the item only for its intended purpose and within any stated restrictions.
- Return the item on time, in the same condition except for reasonable wear.
- Not sublet, modify, or misuse the item.
- Report loss, theft, or damage promptly through the platform.
4. Pickup, use, and return
Renters and owners should confirm pickup and return times in booking messages. Late returns may incur additional charges as described in the listing or platform policies. The renter is responsible for the item from pickup until return is confirmed.
5. Damage and replacement value
If an item is lost, stolen, or damaged beyond reasonable wear, the renter may be responsible up to the declared replacement value, subject to dispute resolution and applicable law. Re Rent It does not provide insurance for rented items.
6. Cancellations
Cancellations follow the listing cancellation preset and our Cancellation & Refunds Policy. Owner acceptance or decline of a booking request is required before the rental is confirmed unless otherwise stated at checkout.
7. No agency
Re Rent It is not a party to this agreement except as payment facilitator. Owners and renters contract directly with each other for the rental itself.